logo Sign Up

Privacy Policy

Crown Casino Craps Casino Privacy Policy

We are committed to protecting the personal data of our users and ensuring that we handle their information with care.

What Personal Information May Be Collected?

When you register an account with us, we may collect certain personal information from you. This includes:

  • Your name
  • Date of birth
  • Email address
  • Password (we do not store this in plain text)
  • Device details, including the type and operating system

We also use cookies to track your browsing habits on our website. Cookies are small files that are stored on your device and contain information about your visits.

Account Registration Information

When you register an account with us, we require certain information from you to ensure that we can verify your identity and prevent underage access. This includes:

  • Date of birth
  • Email address

This information is used solely for verification purposes and will not be shared with third parties.

Device and Browser Information

We may collect device-specific details, including the type and operating system used by your device. We use this information to improve our platform's compatibility and performance.

Usage Analytics and Behavioural Data

To improve our platform, we track how users interact with us. This includes:

  • Log data that indicates when and how a user uses our website or applications
  • Cookie data that identifies returning users

We anonymise and aggregate all log and cookie data to ensure that no individual can be identified from the information.

Cookies and Tracking Technologies

Our platform may use cookies, web storage, and other tracking technologies to improve your experience. These technologies help us:

  • Identify you as a returning user
  • Provide personalised recommendations or promotions
  • Track your browsing habits

We only use these technologies for legitimate purposes and in compliance with applicable laws.

Communication Preferences

If you wish to limit the types of communication we send, please update your account settings.

You can also request that we no longer contact you at any point by contacting our support team via email or phone.

Data Storage and Retention

We store personal data for as long as it is necessary to provide a service. We regularly review all stored information to ensure compliance with applicable laws.

Security and Account Protection

To protect your account, we use multiple layers of security:

  • Password protection
  • Two-factor authentication (optional)
  • Regular software updates

Our platform uses advanced encryption methods to safeguard sensitive data. We also follow best practices for secure development and testing.

Account Access and Password Protection

We do not store your password in plain text. Your account will be locked after multiple consecutive login attempts or if there is suspicious activity detected.

If you need assistance with resetting your password, contact our support team via email or phone.

User Rights Regarding Personal Data

You have the right to request access, correction or deletion of any personal data stored about you.

Please note that this does not apply to log and cookie data used for analytics purposes. If you wish to make a request, please provide supporting documentation where required.

Third-Party Services or Integrations

We partner with third-party service providers (e.g., marketing platforms) to improve our platform.

These partners will only access your information in accordance with their own privacy policies and applicable laws.

Responsible Handling of User Information

We take all reasonable measures to ensure the confidentiality, security, integrity, accuracy, completeness and reliability of personal data about you.

However, no system can guarantee complete absence of error. We continually assess our processes for risk management, internal controls, IT governance, compliance with relevant regulations and standards of industry practice.

Age Restrictions and Minor Protection

We do not knowingly collect information from anyone under 18 years old without consent from a parent or guardian.

Please be aware that some countries may have different age restrictions. If you are unsure about specific guidelines in your jurisdiction, please consult local laws.

Compliance with Applicable Privacy Regulations

Our platform complies with all applicable data protection regulations including (but not limited to):

  • General Data Protection Regulation (GDPR)
  • Australian Consumer Law and Competition Act

We review our compliance regularly to ensure adherence to emerging changes and amendments.

Platform Monitoring for Security and Fraud Prevention

To prevent fraud and protect users, we monitor log and activity data in real-time.

Our platform has multiple layers of protection against potential risks:

  • Machine learning-based threat detection
  • Advanced encryption methods
  • Two-factor authentication

If you encounter any issues or have concerns about your account security, please contact our support team immediately.

Session Management and Login Protection

To protect users' session information we employ robust security measures to safeguard sensitive data.